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Andrey Sumatokhin

Saint Petersburg, Russia · 3+ years of experience

Andrey Sumatokhin

I design interfaces that help users reach their goals and solve business problems.

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Cases

Mobile desk booking app

Equipment warranty status

Surfaced equipment and warranty data on the job screen, based on what users actually needed: a field engineer can tell whether the replacement is covered by the warranty or whether the customer should be sold new equipment. The expected output is a drop in equipment-related calls to the call centre from 15% to 8%.

Diagnostics module redesign

Diagnostics module redesign

Ran field research and rethought the diagnostics section for field engineers. The connection scenario dropped from 6 steps to 3, and average time in the section fell by 46%.

Testimonials

Daniil Thor

Product manager, beeline

I worked with Andrey for about two years on the same product team, and I can recommend him as a UX designer whose strengths include user research and testing.

Andrey talked to users a lot: he ran interviews and usability tests regularly. He tried not to settle for the team's opinion or his own assumptions, but to check hypotheses with users directly. That surfaced problems and details of user scenarios which were not always obvious when the task was set.

Andrey also has a structured approach to work. He gets into a task step by step, gathers the information he needs, runs research and testing, records the results and uses them as he develops the solution further.

In our work together Andrey proved to be a diligent and responsible specialist. He paid close attention to tasks, agreements and feedback, carried the work through to a result, and was ready to dig deep into the details when the task called for it.

Over two years of working together Andrey grew noticeably as a professional. I can recommend him to teams that need an attentive and dependable UX designer, strong in user research and testing, with a structured approach to work.

Natalia Manuylova

Design lead, B2B, beeline

Andrey started his product design career as an intern at beeline and has come a long way, working on the interfaces of complex internal applications.

He learned to run in-depth research and validate finished solutions in usability tests, to carry out heuristic analysis and to design well-structured visual solutions.

He was one of the first in our design group to bring an AI assistant into his work. He used the full range of it, from building diagrams to heuristic analysis, and shared his experience with the group, which helped other designers pick up AI quickly.

I confidently recommend Andrey as a designer with experience across every stage of UX design.